Frequently Asked Questions

2022-23 FAQ: Implementing 100 Mile Club

Our national office is open Monday through Friday, from 9 am to 4 pm, Pacific Time. We are also available for appointments outside of these times. Contact us directly at (951) 340-2290 or [email protected] if you would like to set up an appointment.

Yes, absolutely! If your school has unique circumstances due to COVID-19 or other situations, we can work with you individually and help get your program up and running.

Our program is flexible and we want you to have confidence that 100 Mile Club will work at your school, even if your circumstances have changed! The most important thing is we get your students moving and active this new school year.

Contact us at (951) 340-2290 or [email protected]

Getting Started

We are a physical activity and life skills program for kids in school with the goal to run or walk 100 miles during a school year.

Our mission? Engaging and empowering kids and families to achieve a healthy lifestyle through physical activity nationwide; preventing childhood inactivity and obesity, one child, one school, and one community at a time.

Our vision? Healthy, happy, connected kids worldwide!

First, get everyone moving. Register and start tracking miles to success.

The 100 Mile Club offers schools four package options to get your students moving, including Elite, Ultra-Elite, Pacesetter, and Start Line.

  • The Elite package ($15) is our MOST-POPULAR package. It includes incentives celebrating each MILEstone in our program (25, 50, 75, and 100 miles) along with many more incentives, including the “always earned, never given” Gold Medal!!!
  • The Ultra-Elite package ($20) includes ALL incentives in the Elite plus extra goodies including a 100 Mile Club frisbee, bag, and water bottle. Just like ultra-elite athletes deliver maximum performance, this package delivers the maximum incentives that 100 Mile Club has ever offered.
  • The Pacesetter package ($5) is our lowest cost option. This affordable package rewards students with certificates and stickers, celebrating students at the same key MILEstones earned along their journey.
  • The Start Line package is our free option, which includes downloadable certificates, cards, and other no-cost ideas to recognize goals met and miles earned during the school year. This is a great way to get your whole school moving!

NOTE: A school can move between options during the school year or can offer multiple options for students to choose from. For example, the whole school can start with the Start Line program option, then move to Elite when funding is secured. 

For more in depth details on these options, go to the program overview.

For the first time in our program’s history, we have found it necessary to increase our incentive package pricing. We still offer four program options to help schools get their students running at any budget.

Beginning in 2022-2023, our Ultra-elite package is $20, the Elite package is $15, our Pacesetter package is $5, and our Start Line option is free.

We are also able to now offer special savings of up to 20% off for large orders and our legacy schools. Contact the office or your program specialist for more details at (951)340-2290 or [email protected].

Everyone is welcome to join the 100 Mile Club. We have programs for schools, adults, and corporations each tailored to fit your needs.

We have program options to fit any budget!

We want to get you and your community active and moving immediately. Program options can be implemented anytime during the year.

What makes the 100 Mile Club unique and easy to use is it's ability to provide you with the tools you need to run your program. Whether you already have a program and are looking for structure and incentives, or you are looking for something new, you can adapt the program to fit your needs. Remember, the 100 Mile Club team is ready to help you.

The 100 Mile Club structure, incentives and ideas are designed to help your program excel.

It may be acceptable to implement the 100 Mile Club alongside components of an existing professional program, as long as you are careful not to misrepresent the 100 Mile Club ideas, concepts and trademarks/copyrights.  Please contact the office directly for further questions about implementing programs together.

Program

You can have students register at any time, as you decide how to organize your program. Generally, you would open registration to students at the beginning of the school year and allow students to join throughout the year. Other schools choose to have a limited enrollment time with a cut-off date; for example, students can register the first two weeks of September, the last day being September 15th.

Plan a fun and exciting way to introduce 100 Mile Club and kick off the year. To help organize this at your school or site, we’ve created a Kick-off Assembly template (downloadable from the webstore) that gives ideas and suggestions on developing an assembly. This can be adapted for a full school, with a smaller group/club or for individual classrooms. Make it fun and get moving!

Begin counting miles as soon as you can! Make it simple and get moving. The sooner you’re tracking, the more miles students can earn.

T-Shirt colors for the next school year are revealed near the end of the current year. Take a look at our latest color reveal video and get ready for an exciting year!

For every school in our program, mile tracking is a little bit different. There are methods that range from very low-tech to the highest of high-tech. It is important to pick the method that works best for you.

  • Low Tech Examples:
    • Popsicle Sticks • Stamps and Ink Pads • Punch Cards • Index/Tally Cards • Dots On-Dots Off
  • High Tech Examples:
    • The 100 Mile Club has partnered with 5-Star Students to bring you TRACK THE MILES! Read more about “Track the Miles'' in Chapter 5 or visit www.trackthemiles.com to see how your school can use this amazing system, created specifically with 100 Mile Club in mind.
    • There are a variety of other automated tracking systems that you can research and use at your school.
    • Perhaps you have a computer savvy person at your school that can create a simple tracking system for you.

If you have any changes of coaches, address or contact information please use this form to update your information.

Either before starting your program or soon after mile tracking begins, decide what MILEstone incentive package(s) you will be using to recognize your students’ achievements. We offer four program packages: Ultra-Elite, Elite, Pacesetter and Start Line. Each package includes fun incentives to keep kids motivated and moving at a cost ranging from affordable to free. Visit our website HERE to learn more details, including pricing and package contents.

Absolutely! We highly encourage parents and teachers to join 100 Mile Club and run or walk with your participants. Many of our most successful programs have achieved such a level of energy because of the support, participation, and collaboration of the parents/teachers with the program.

We gladly welcome charters/home schools to the 100 Mile Club Family! All you have to do is decide which package option best fits your needs and register your charter/home school.

If your child is enrolled in a school that already has a program , they must register through their school.

The 100 Mile Club fosters team spirit and camaraderie between students, creating active, connected, fun and fully inclusive physical activity opportunities for all.

If your child's school does not participate in 100 Mile Club, Click Here to learn more about how to keep your student (and the whole family!) moving and active all year long.

Please do not hesitate to call us if you have questions. 951.340.2290

Ordering

When logging into our web store, first make sure you're in the right place by going to this link: https://shop.100mileclub.com/customer/account/login

If your login is not working, try the "Forgot Your Password?" tool above the login button, and enter the email you used to create your account. If you don't receive an email from us to reset your password, ensure you typed your email correctly or try using a different email address you may have used when creating your account.

If you're still unable to login, give us a call and we will be happy to help!

You can order your incentives online through our new web store! Log in with the same 'Head Coach' email address you used to register your school, and you will see a special 'Coaches Only' section of the store. Click there and all your incentives and program materials will be available to purchase.

As a Head Coach, you can order any supplies and incentives you need in our new web store.

Our Incentive Packages offer options for every school at any budget. Lean more about our different package options here.

Challenge Accepted Cards and End of Year Certificates may be purchased separately from Incentive Packages. They are also downloadable (so you can print them for free!)

Browse the other sections of our web store for other items to reward your students, including stickers, drawstring bags, headbands, sun glasses, and more!

As a Head Coach, you can order supplies and incentives you need in our web store. Incentive package orders open on August 1, 2022, and continue until June 30, 2023.

Downloadable items (Challenge Accepted cards, certificates, etc.) are found in our web store and available at any time.

Browse the other web store sections for items to reward your students, including stickers, drawstring bags, headbands, sunglasses, and more!

Coaches can place as many orders throughout the year as necessary.

We encourage you to plan to place your order in time to immediately reward your students with their 25 Mile Signature T-shirt when their goal is reached. Many schools open registration to their students monthly, placing orders as needed. Shipping and Handling charges apply.

Ordering is available year-round. There are no cutoff dates, but 100 Mile Club color cycles begin July 1 and end June 30 of each year, after which the color for that year is no longer available.

NOTE: While ordering is available year-round, there are popular times when our schools will place the majority of their orders. We recommend placing your first order for incentives when you have a group of students near their 25 miles. It helps schools to set ordering dates for themselves throughout the year (monthly, bi-monthly). Setting dates and making collective orders can reduce shipping and handling charges compared to ordering individual packages throughout the year.

Our Gold Medals are available beginning in the spring of each year for students earning 100 miles or more.  Watch for details when medal orders open through emails and our website. You can place your order in the Coaches Only section of our web store.

Also available for purchase are extra year-end certificates, if needed.

NOTE: There is no cost for medals ordered, up to the amount of Ultra-elite or Elite packages purchased (shipping charges may apply).

Shipping

Shipping fees are based on the actual weight of your individual order. If you are using a Purchase Order and need to include these fees, contact our shipping department for an estimate.

You can find the actual shipping and handling charges on your completed invoice which will be sent to you either via email or in the order once it is shipped.

NOTE: A good estimate for the shipping and handling charges is 10% of the total cost of your order. This estimate will generally give you good wiggle room. For precise estimates on any order, including orders being shipped internationally, as well as to Alaska or Hawaii, contact our shipping department after you have placed your order.

It takes approximately 5-10 business days for you to receive an order after it has been placed based on your location. This includes packing and shipping. The 100 Mile Club is located in Southern California, so local schools have the option to pick up their orders.

Billings

Payment by card can be made at the time of placing your order, but is also accepted after the invoice is sent for card or other payment methods. Payment is due upon receiving the invoice.

Payment is due upon receipt. All methods of payment are accepted. Check is the most common type of payment, and cash is accepted (only in person). Credit card payments are also accepted at the time of purchase, directly from your emailed invoice, or in person. Check with your school secretary for the most appropriate method of payment for your school.

Purchase orders are sometimes a requirement for your school district. They are not required by the 100 Mile Club. The best way to find out if your school requires a Purchase Order is to ask the office secretary of your school.

For the 100 Mile Club, we understand a Purchase Order as a promise to pay by whatever entity that issued it.

If a school indicates a Purchase Order is required we are not able to release any order unless we receive a copy of the purchase order or a purchase order number.

Yes, discounts are available for schools placing large orders and for our ‘legacy’ schools. We will work one-on-one with you to ensure your school and kids join the 100 Mile Club movement at the best level for your site. Contact us directly at (951)340-2290 or [email protected]

Generally, we are not able to offer refunds or credit for items/shirts returned. If you would like to return and donate shirts, we can send a postage paid label (along with a huge THANK YOU!) for you to return the shirts. We donate these returned shirts to an annual children’s run in the heart of Mexico at Caballo Blanco. Find out more HERE.

If you’d like to keep the shirts and help support your program, there are some great ideas that can raise some extra funds for your program, including:

  • Sell unused shirts to 100 Mile Club students who’ve already earned and received theirs, but want an extra or larger size, etc. You can sell at a reduced rate ($3 to $5) to really generate interest.
  • Make a quilt of 100 Mile Club shirts and raffle off.
  • Make tote bags out of unused shirts and sell or use them as extra incentives. Here’s one fun idea online: https://www.youtube.com/watch?v=zgpaM3u2zng
  • Google other ideas, too (make potholders, hair ties, rugs, etc.)

Events

As a general rule, we don't allow outside miles to be counted in an effort to give every child an equal opportunity for success. We understand however that schools are still being presented with unique and evolving situations this  year and may not be able to give there students ample opportunities to earn miles at school. For this reason, we are suggesting that the head coach makes the final decision as to what policy will work best for their school this year.

If you're a parent, reach out to your school's 100 Mile Club head coach too see what miles they are accepting this year. If you're the head coach for your school's program and are unsure what will work best for your situation, reach out to us! We're eager to help find solutions to make your program the best it can be!

The miles earned at local 5K, 10K, half -marathons and marathons can be counted for the 100 Mile Club if the school/head coach accepts these outside event miles for their program and events are open to everyone. Event coordinators can also get the event approved by the 100 Mile Club and put on the 100 Mile Club calendar.

Most events listed on our calendar are independent, public local meet-ups open to ALL 100 Mile Club® participants and their families. You may list your community meet-up on our calendar. It is ultimately the decision of each individual coach/school to honor miles from this calendar at their site.

Please visit this link to view our calendar or submit your event for review.

Please Note:  If approved, it will take 5 days for your event to be approved and appear on our calendar. Please click here to view our Calendar Policy and Disclaimer.

Coach Resources

As part of our ongoing effort to streamline our site, we've replaced Coaches Corner with Coach Resources. This will make it easier than ever for coaches to quickly access what they need, from program materials to free downloads!

Coach Resources no longer requires a login! This is one less password you need to remember; now your only login will be to access the store.

For security reasons, we do not store user passwords. If you can't remember your password, try the "forgot my password" tool or give us a call.

Your account will be under the email you used when registering your school. If you can't remember, give us a call and we'll be happy to help!

All free program resources, including our new enrollment forms, are downloadable and available in the store, under "Coach Downloads". You must be logged in with your school account to see this section.

Add all the downloads you want to your cart and proceed to checkout (no payment information will be required for free downloads). Your order confirmation email will have download links to all of your products!

In addition to our annual year-end certificate that ALL participants receive recognizing their miles earned for the year, we also offer special certificates for additional recognitions through the year and include:

  • WOW Award! Certificate - these work great with our MILEstone stickers to give an additional recognition at miles earned. They can also be personalized and used to recognize other achievements.
  • Runner of the Week
  • Runner of the Month
  • Extra Mile Certificate - these are great to recognize efforts students have made in addition to miles earned. These are great for good deeds done, volunteering,

All certificates are available free as downloads or to purchase through our webstore. 

Only one account is permitted per school. For schools with multiple coaches, we recommend creating an account with a password that you feel comfortable sharing with your co-coaches. Alternatively, one coach can place all orders for your school, and share program resources and downloads with your co-coaches.

For any questions, please don't hesitate to reach out! We want to make our online systems as seamless as possible for your school.

It’s so exciting when teachers and coaches who’ve moved schools continue 100 Mile Club at their new site! We are here to help you transition.

·         Please contact us by phone at 1 (951) 340- 2290 or email at [email protected] and a Program Specialist will contact you.

·         If you have a new coach ready to take over running 100 Mile Club at your current school, please use this form to update your information. You can also update account information yourself at shop.100mileclub.com/customer/account/edit/